Last updated: February 2024
1. Information We Collect
We only gather essential data to operate our service:
Account Data: Email, encrypted password
Technical Data: Device type, IP (last octet anonymized)
Payment Data: Processed by PayPal/Stripe (we never store full details)
2. How We Use Data
| Purpose | Legal Basis |
|---|---|
| Service Delivery | Contractual Necessity |
| Fraud Prevention | Legitimate Interest |
| Support Tickets | User Consent |
We Never:
❌ Sell or share data with advertisers
❌ Log streaming activity
❌ Track viewing habits
3. Data Retention
Active accounts: Retained indefinitely
Cancelled accounts: Deleted after 90 days
Payment records: 5 years (tax compliance)
4. User Rights
You may request:
✅ Access to your data
✅ Correction of errors
✅ Deletion (unless legally required)
✅ Portable copy (XML/JSON format)
5. Security Measures
Encryption: AES-256 for all transmissions
Network Protection: Cloudflare Enterprise DDoS mitigation
Staff Access: 2FA required for all employees
6. Third-Party Processors
We use:
PayPal/Stripe for payments
Zendesk for support tickets
DigitalOcean for infrastructure
7. International Transfers
Data routed through Switzerland (GDPR-compliant)
8. Policy Updates
Changes announced via:
Dashboard notifications (30 days notice)
Email alerts for material changes
9. Contact
Privacy Officer Contact Email : info@TheGolden8K.com
